![]() If your editing software does not offer these customizations, we recommend using HandBrake to re-encode. Be sure to always set a constant frame rate in your editing software. Variable frame rates can also lead to playback issues after conversion, such as audio sync discrepancies. Depending on the level of variation, variable frame rates can cause certain videos to fail conversion. ![]() Variable frame rateĪll videos are converted to a constant frame rate on Vimeo. If you don’t have access to the original software, you can use a free program like HandBrake to re-encode your video file, which should hopefully remove any corruption from your audio or video track. We recommend following our compression guidelines for the best results. If you still see a conversion error, try re-exporting your video from the program you used to create it. □Tip: You can find your video's Advanced Settings menu by selecting your video from the library, selecting Settings on the right-side of the page, and scrolling down the expanded Settings menu to Advanced Settings.To do a replacement upload, scroll toward the bottom of the General tab in the Advanced Video Settings Menu This can be done by attempting a brand new upload, or you can Replace the current uploaded file that did not convert successfully. If the file plays all the way to the end without issue, try re-uploading to Vimeo one more time. Note: We recommend viewing instead of spot-checking, as corruption may only be present in certain parts of your video. To test for corruption, try playing your file in another video player, such as Quicktime or VLC. Corruption can be introduced on your hard drive or anywhere along the production process (shooting, editing, exporting). If your video is failing to convert or is unable to play for the entire duration, it’s likely that your source file contains corruption. If it's growing longer with each addition, then you know that it's working.If you’ve successfully uploaded a video, but you’ve run into an issue before or during conversion, there may be a problem with your source file. You'll need to wait for each command to complete before you can enter the next one, and you can check that this has worked at any point in the process by checking the file size of your VID1.mp4 file. ![]() Since VID1 is the one constantly being lengthened, all you need to do is add the other files onto it in order to increase its length. You can do this by entering the following commands into Command Prompt, just as you did the first time. This can take a fair bit of time, especially on weaker computers or with longer files, but eventually, the two will be merged into VID1.mp4.Īfter this, you'll need to repeat these steps for the remaining files. This command will stitch the first two files together into a single MP4, and replace the first file with the contents of the two files you combined. Use cd to navigate to the Corrupt File directory and enter the following: copy/b VID1.mp4+VID2.mp4 Start off by hitting Win + R, enter cmd, then click OK. It's pretty simple, and we have a handy beginner's guide to the Windows Command Prompt to help you. If you've never used Command Prompt before, this may sound overwhelming, but don't fret. What can you do to repair the entire video? You can purchase a full license for the program, sure, or you could use a little trickery to get your full video back. ![]() It might be easier to learn why files get corrupted in Windows and what you can do to stop it, but if you've already got a corrupted file, then it's too late. If you're only using the program intermittently, however, then this can be a hefty price to pay for something you only use a couple of times. If you're frequently repairing MP4 and other files that are corrupted, then this might be worth the cost. To get access to the entirety of the program and all of its features, you'll have to spend up to $149.99. If you use the free version of this tool, you'll only be able to use up to 20% of the entire video. Stellar Video Repair would be the sensible choice for you if not for the fact that it's expensive. Say, for example, you have just one corrupt video that you want to repair. The Problem With Stellar Video Repair: It's Expensive
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